Terms & Conditions xo368 – A Complete Guide for Malaysian Users

01 Acceptance of Terms

By accessing or using the platform xo368 in any manner — including browsing the website, registering an account, making a deposit, playing games, or placing bets — you acknowledge that you have read, understood, and agree to be fully bound by these Terms & Conditions.

If you do not agree with any part of these Terms, you must stop using the xo368 platform immediately. Continued use of the platform after any amendments have been made will be considered acceptance of the revised Terms.

02 Account Eligibility

To be eligible to register and use the platform xo368, you must meet all of the following requirements at all times:

• Aged 18 years and above on the date of registration.
• Malaysian residents or citizens accessing the platform from within Malaysia.
• Have full legal capacity to enter into a binding agreement.
• Has never previously been banned from xo368 under the same name, address, phone number, or payment method.
• Not acting on behalf of any third party or conducting betting activities professionally on behalf of others.

03 Account Registration

Each player is only permitted to hold one (1) xo368 account at any one time. Creating multiple accounts under the same individual — using different names, phone numbers, devices, or payment methods — constitutes a serious breach of these Terms and may result in the freezing of all associated accounts and the forfeiture of all winnings and wallet balances.

By registering, you agree to:

• Providing accurate, truthful, and up-to-date personal information.
• Update your account information whenever your personal details change.
• Keep your account password confidential and do not share access with anyone else.
• Notifying xo368 immediately if you suspect any unauthorized access to your account.

Xo368 is not liable for any losses arising from the disclosure of your account password to a third party. You, as the account holder, are solely responsible for maintaining the security of your account.

04 Deposits & Payment Methods

Platform xo368 accepts deposits in Malaysian Ringgit (RM) only, through approved local payment methods. All financial transactions are processed via a secure payment gateway with 256-bit SSL encryption.

Accepted deposit methods:

• Touch 'n Go eWallet
• GrabPay
• Boost
• ShopeePay
• DuitNow
• FPX — Maybank2u, CIMB Clicks, and other Malaysian local banks that support FPX

All deposits are processed instantly with no processing fees. xo368 does not cover any charges imposed by your e-wallet provider or banking institution. Funds deposited into your xo368 account cannot be returned directly and may only be retrieved through the designated withdrawal process. Players are responsible for ensuring that all payment details entered are accurate — xo368 is not liable for any failed deposits resulting from incorrect information provided by the player.

Xo368 reserves the right to decline deposits from unrecognised payment methods, from third-party accounts not held in the registered player's name, or in cases where fraud or money laundering is suspected.

05 Withdrawal of Winnings

Players may withdraw their xo368 wallet balance at any time, subject to the following conditions:

• The minimum withdrawal amount is RM20 per transaction.
• Withdrawals must be made to a Malaysian bank account or e-wallet registered in the same player's name.
• Withdrawals to third-party accounts or accounts held in another person's name are not permitted.
• Players may be required to complete identity verification (KYC) before their first withdrawal or any withdrawal exceeding a specified limit is processed.

Under normal circumstances, withdrawals to Malaysian bank accounts are processed within 15 Minutes. In cases that require additional review, processing may take up to 24 hours. xo368 does not charge any withdrawal fees for all local Malaysian payment methods. xo368 reserves the right to place a hold on withdrawals for security review purposes or in cases of suspected fraud.

06 Bonuses & Promotions

Xo368 offers a variety of bonuses and promotions from time to time, including a welcome bonus for new members, weekly cashback, periodic deposit bonuses, and a VIP programme. All bonuses are subject to rollover requirements (wagering requirements) stated in their respective bonus terms, which should be read before activating any bonus.

General xo368 bonus principles:

• Bonuses may only be claimed by eligible players as defined by the applicable promotion terms.
• Every promotion has a validity period that must be observed — expired bonuses cannot be reactivated.
• A rollover requirement refers to the minimum total wager amount that must be met using your bonus balance before a withdrawal can be made.
• Any bonus whose conditions are not met within the stipulated period will be automatically forfeited.
• Xo368 reserves the right to modify or withdraw any promotion at any time with reasonable notice.

07 Game Rules

Platform xo368 offers a wide range of game categories including video slots, Live Casino, roulette, and other table games. Each category and individual game may have its own specific rules that apply.

General rules that apply to all games on xo368:

• Minimum and maximum bet limits vary by game and will be displayed before a session begins.
• In the event of a technical disruption during a game session, xo368 will restore the game state based on transaction records stored on the server. Server-side results are final.
• The outcome of a completed round or hand cannot be disputed unless there is clear, server-verifiable evidence of a system failure.
• Players are not permitted to use automated software (bots), card-marking tools, or any other unfair means to gain an advantage in games.
• For Live Casino games with real dealers, all outcomes are determined live and broadcast in real time. Any disputes regarding Live Casino results must be submitted within 24 hours.

08 Sports Betting & E-Sports

The xo368 Sports Betting section covers football (Malaysia Super League, EPL, La Liga, and more), badminton, cricket (IPL, ICC), e-sports (Mobile Legends MPL Malaysia, CS2, Valorant), and over 30 other sports. Bets can be placed before a match (pre-match) or while it is in progress (in-play).

• All confirmed bets are final and cannot be cancelled by the player once accepted by the system.
• The odds displayed at the time a bet is matched are the accepted odds, unless an obvious technical error has occurred.
• If a match is cancelled before completion without the minimum required overs or playing time, all related bets will be voided and returned to the player.
• For matches that are suspended and resumed within 48 hours, original bets remain valid unless otherwise stated.
• In-play bets are subject to market suspension during half-time, penalties, red cards, or other significant match events.
• Xo368 reserves the right to void bets if odds were displayed incorrectly due to a system error or human error, subject to prompt notification to the affected players.

09 Prohibited Conduct

The following activities are strictly prohibited on the platform xo368 and may result in account closure, forfeiture of winnings, and legal action where applicable:

• Registering more than one account (duplicate accounts).
• Using another person's account or registering an account on someone else's behalf.
• Providing false information during registration or identity verification.
• Using automated software or scripts (bots) to play or place bets.
• Bonus abuse through betting strategies designed to exploit promotional terms and conditions.
• Attempting to hack, disrupt, or manipulate xo368's systems or software.
• Colluding with other players to gain an unfair advantage in table games or betting.
• Money laundering or using the xo368 platform for any unlawful financial activity.
• Sharing account credentials or granting another person access to your xo368 account.

10 Account Suspension & Closure

Xo368 reserves the right to suspend or close any player's account, with or without prior notice, under the following circumstances:

• Violation of any part of these Terms & Conditions.
• Suspected fraud, misconduct, or unlawful activity.
• Failing to provide the requested identity verification within the stipulated timeframe.
• At the request of a legitimate law enforcement authority.
• At the player's own request for self-exclusion or responsible gaming purposes.

Players may also request the closure of their own account at any time by contacting the xo368 support team. In cases where the closure is not due to a breach of these Terms, any remaining wallet balance will be returned to the player once the review is complete.

11 Privacy & Data Protection

Xo368 respects the privacy of all members. Personal information collected during registration and use of the platform — including name, phone number, payment details, and gaming activity records — is used solely for account management, payment processing, fraud prevention, and service improvement.

Xo368 does not sell or disclose players' personal information to any third party for marketing purposes without consent. Information will only be disclosed if required by law or a valid court order. For more details on how we handle your personal data, please read Privacy Policy xo368 in full.

12 Responsible Gaming

Xo368 is committed to the principles of responsible gaming. We provide a range of tools to help players manage their gaming activity in a healthy and responsible manner:

• Deposit Limit: Set daily, weekly, or monthly deposit limits within your account settings.
• Loss Limit: Set a maximum loss limit per session or per day.
• Cooling-Off Period: Take a forced break ranging from 24 hours to several weeks.
• Self-Exclusion: Request a temporary or permanent closure of your account whenever necessary.
• Activity Review: View your deposit history, withdrawals, and game activity at any time.

If you or someone you know is showing signs of problem gambling, please contact the xo368 support team for assistance. We also encourage players to visit the Responsible Gaming us for additional resources and guides.

13 Disclaimer & Limitation of Liability

The xo368 platform is provided on an "as is" basis without any implied or express warranties of uninterrupted availability. xo368 is not liable for:

• Financial losses resulting from gaming or betting outcomes.
• Service disruptions caused by scheduled or unplanned system maintenance.
• Loss of internet connection on the player's end during an active game session.
• Events or circumstances beyond xo368's reasonable control (force majeure).
• Indirect, consequential, or punitive damages.

14 Terms & Conditions Amendment

Xo368 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Members will be notified of significant changes via email or an in-platform notice at least seven (7) days before the changes take effect, except in urgent circumstances that require immediate updates.

Continued use of the xo368 platform after the effective date of any amendment constitutes acceptance of the revised Terms. If you do not agree with the changes, you have the right to request account closure and withdrawal of your wallet balance before the effective date.

The most current version of these Terms & Conditions is always available on this page. We recommend checking back periodically to stay informed of the terms currently in effect.